Senior Project Manager – ITSM Transformation

6 Month Contract
£450/day Outside IR35
Stratford – 2 days per week
6 month contract

We’re looking for an experienced Senior Project Manager to join a large-scale ITSM transformation programme that’s approximately 70% complete. You’ll take ownership of the project through its final delivery stages, leading cutover planning, go-live and successful implementation.

Working alongside a third-party implementation partner, you’ll quickly assess the current programme, identify risks and dependencies, and drive delivery across multiple workstreams.

Key Responsibilities
– Lead the final stages of an enterprise ITSM transformation
– Drive cutover planning, go-live and implementation readiness
– Manage risks, dependencies and programme governance
– Coordinate technical and business change activities
– Oversee UAT and ensure successful delivery
– Manage multiple internal and third-party stakeholders

Experience Required
– Proven Senior Project Management experience delivering enterprise technology transformations
– ITSM implementation or ServiceNow/Jira Service Management migration experience
– Strong cutover and go-live planning expertise
– Experience joining projects already in flight and bringing them through to completion
– Excellent third-party supplier and stakeholder management skills
– Experience working in mid size enterprise organisations (not public sector)

This is a fantastic opportunity to join a major transformation programme at a critical stage and play a key role in its successful delivery.